Legal
Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Creative House Group LTD ("we", "us") collects, uses and protects personal information in connection with our website and the messaging services we operate, including services delivered over WhatsApp.
Information we collect
We only collect information that a user provides voluntarily, or that is necessary in order to deliver the service. This may include:
- Name and the phone number used to contact us.
- Messages, replies and form responses submitted through our messaging services.
- Basic technical information generated by ordinary use of the website, such as browser type and general usage statistics.
We do not collect sensitive personal information, and we do not knowingly collect information from children.
How we use the information
Information is used solely in order to:
- Respond to enquiries and communicate with users.
- Provide, operate and improve the service the user has asked for.
- Maintain a record of interactions where this is required to deliver the service.
We do not sell personal information, and we do not use it for advertising or profiling.
Third-party processing
In order to deliver our messaging services, information may be transmitted and processed through third-party communication and infrastructure providers, including Meta Platforms, Inc. and the WhatsApp Business Platform, as well as cloud hosting and automation providers used to operate the service. These providers process the information on our behalf and under their own terms and privacy policies.
Data retention and deletion
Information is retained only for as long as it is needed to provide the service or to comply with legal obligations, and is then deleted. A user may at any time ask to review the information held about them, ask for it to be corrected, or ask for it to be deleted, by emailing us at the address below. Requests are handled promptly.
Security
We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
Changes to this policy
We may update this policy from time to time. The current version is always published on this page, together with the date it was last updated.
Contact us
For any question regarding this policy, or to request access to or deletion of your information, please contact:
Creative House Group LTDCompany no. 514044502
Ben Gamla Yehoshua 41, Apt. 48
Hod Hasharon 4532248, Israel
Phone: +972-52-3602973
Email: office@creative-h.com ← Back to home